Saanro aim to deliver your order within 2 to 5 working days dependent on stock levels and availability. You should allow 7 days before the product is required to avoid disappointment; however every effort will be made to ensure your goods are received before this.


Delivery Charges


The following table denotes the cost of delivery which will be applied to you order upon checkout. Remember, we have a policy of FREE DELIVERY on all website orders over £250.


0 – 1 kg £2.99
1 – 2 kg £5.99
2 – 5 kg £9.99
5 – 25 kg £17.99
25 kg and above £44.99


Please note, if your order is returned back to us due to incorrect address, another delivery charge may be incurred to reship the order. We will contact you in this instance.


If your order is signed for at an incorrect address due to address being entered incorrectly, we will do all we can to have the error rectified but this may incur another charge. Please contact us for further details.


We regret that we currently only deliver to the Mainland United Kingdom (i.e. excluding the Channel Islands, Northern Ireland, Scottish Islands). Any delivery to the Scottish Highlands will incur an additional flat fee of £36 per delivery. This policy applies to the following post codes: AB31-38, AB40-56, IV1-28, IV30-32, IV36 & IV40, IV 52-IV54, IV63, KW1-KW14, PA21-PA38, PH4-PH41, PH49 & PH50, HS, IV41-49, IV51 -IV56, KA27 & KA28, KW15-KW17, PA20, PA41-PA49, PA60-PA78, PH42-PH44, ZE.


Product Availability


Should any item on this website be unavailable when an order is placed, we will make contact with you as soon as possible to offer a suitable alternative. Any substitution we make will be of equivalent or better quality and will be agreed upon before delivery of the item(s).