Delivery Saanro aim to deliver your order within 2 to 5 working days dependant on stock levels and availability. You should allow 7 days before the product is required to avoid disappointment; however every effort will be made to ensure your goods are received before this. Please note, that if your order is returned back to us due to incorrect address, another delivery charge may be incurred to reship the order. We will contact you in this instance. If your order is signed for at an incorrect address due to address being entered incorrectly, we will do all we can to have the error rectified but this may incur another charge. Please contact us for further details. Product Availability Should any item, on this website, be unavailable, Saanro will offer you, the Customer, a suitable alternative. Immediate contact will be made to avoid any further inconvenience. Any substitution we make will be of equivalent or better quality.